1. Introduction
   These Terms and Conditions outline the rules and guidelines for using the website, purchasing courses, and interacting with the services provided by PROMPTPRO SERVICES LTD, located at 20 Wenlock Road, London, England, N1 7GU. By accessing or using the website and its services, you agree to comply with these Terms and Conditions. These Terms constitute a legal contract between you (the “User”) and PROMPTPRO SERVICES LTD, outlining your rights, responsibilities, and obligations.

By using the website or purchasing any of the available courses, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with any of the terms, you should refrain from using the website and its services.

We reserve the right to update or modify these Terms and Conditions at any time. You agree to be bound by such changes upon their posting. Any modifications to these terms will be posted on this website, along with the updated date. It is your responsibility to review these Terms periodically. Your continued use of the website after the Terms are updated or modified indicates your acceptance of the updated Terms.

Other legal documents, such as the Privacy Policy, Cookie Policy, and Refund Policy, may also be posted on the website. By using the website, you are required to review and accept these policies, as they govern your use of the website in conjunction with these Terms and Conditions.

 2.Eligibility

Age Requirements

• To use the website and purchase courses, users must meet the minimum age requirement set by the laws of their country of residence, typically 18 years or older. If underage, users must have parental or guardian consent. PROMPTPRO SERVICES LTD reserves the right to verify age at any time and may request proof.

Parental Supervision

• Underage users may access the website only with parental or guardian permission, who are fully responsible for any activity, including purchases.

Verification Process

• Users may be asked to provide ID to verify age before accessing restricted content. Verification may occur at any time.

Restricted Access

• Certain features or content may be restricted for users under the required age, in compliance with applicable laws.

Liability

• Users must provide accurate age information. False information may result in immediate termination of access and potential legal consequences.

Legal Compliance

• By using the website, you agree to comply with all applicable laws. PROMPTPRO SERVICES LTD  is not liable for any violations by users.

Jurisdiction

• Users acknowledge their activities are subject to the laws of the country of their residence. Content Restrictions

• Users must ensure content they upload or interact with complies with legal standards. PROMPTPRO SERVICES LTD reserves the right to remove any infringing content.

Violation Reporting

• Users are encouraged to report violations to [email protected] with sufficient details for investigation.

Additional Clauses

• Prohibited Users: Access is prohibited for users previously banned due to violations of these Terms.
• Changes in Legal Requirements: PROMPTPRO SERVICES LTD reserves the right to update age or eligibility requirements in response to legal changes.
• Liability for Misuse: Parents/guardians allowing underage users unsupervised access may be held responsible for any violations or damages.
• Accessibility for Vulnerable Groups:  PROMPTPRO SERVICES LTD ensures its services do not exploit vulnerable users and complies with consumer protection laws.

3.User Accounts

Registration Requirements

• To access certain features, you must create an account and provide accurate personal information (name, email, payment details). You undertake to keep all the information requested updated and will be solely responsible for any damages that the lack of such updating may cause. You may only be the holder of one account on the website.

Account Security

• You are responsible for maintaining the confidentiality of your login details. Notify PROMPTPRO SERVICES LTD immediately at [email protected] in case of suspected unauthorized access. The company is not responsible for any loss due to account security issues.

User Responsibilities

• You are liable for all actions taken under your account, including purchases and content sharing. You agree not to engage in harmful activities, such as fraud or violations of intellectual property rights. You remain responsible even if you share your account. Comply with all applicable rules while using the website.

4.Course Access and Usage

Course Purchase

• Users can purchase courses directly through a secure checkout on the website. Upon successful payment, access to the course materials will be granted through the registered account. PROMPTPRO SERVICES LTD reserves the right to delay access if additional processing is required.

Access Timeframe

• Access to purchased courses will be provided within 24 hours after successful payment. If additional verification is required, users will be notified via email.

License Grant

• By purchasing a course, users are granted a non-exclusive, non-transferable license to access and use the course content for personal, educational purposes only. This license allows users to view and interact with the materials via the website. The license does not permit resale, distribution, or commercial use of the content.

Course Content Usage

• Course materials are provided for personal, non-commercial use only. Unauthorized copying, reproduction, distribution, or exploitation of course content is prohibited unless explicitly authorized by PROMPTPRO SERVICES LTDin writing. Sharing or allowing access to course materials with unauthorized individuals may result in account termination and legal action.

 5.

Pricing and subscription services

• Course prices are listed on the website at the time of purchase. PROMPTPRO SERVICES LTD reserves the right to change prices at any time. Users will be notified of price changes via email or an updated notice on the course page. Prices are fixed once a course is purchased and will not change after the transaction, regardless of future adjustments.
• If the website may offer subscription-based courses or services, users will be billed on a recurring basis according to the chosen payment schedule (e.g., monthly, annually). Subscription fees will be charged to the payment method provided by the user. Users can cancel their subscription at any time through their account settings, and the cancellation will take effect at the next billing cycle. In the case of cancellations, no refunds will be issued for charges already paid. Users will continue to have access to the courses until the end of the current billing period.

6.Refund and Cancellation Policy

Refunds for course purchases are only available under specific circumstances as outlined in our Refund Policy. Refund requests will be evaluated on a case-by-case basis, and users must provide sufficient evidence to support their claim. Refunds may be issued in the form of a credit to the user’s account or a return to the original payment method, depending on the circumstances.

• The purchase of a course is final. Once the user has made the payment, access to the selected course is granted automatically. Cancellation of the purchase is only possible in cases specified in these Terms and Conditions as grounds for a refund. Detailed conditions are outlined in our Refund Policy.

7.User Conduct and Restrictions

Prohibited Activities

The following actions are strictly prohibited on the website:

• Distribution of Course Content: Users may not share, distribute, or reproduce course materials without explicit permission from PROMPTPRO SERVICES LTD or the course instructors.
• Illegal Activities: Users must not engage in illegal activities, including fraud, copyright violation, or other unlawful actions.
• Misuse of Platform: Attempts to manipulate, hack, or interfere with the platform, including altering or bypassing security features, are prohibited.
• Harassment or Discrimination: Users must not engage in harassment, hate speech, or discriminatory behavior towards others, including other users, instructors, or platform staff.

Code of Conduct

Users are expected to engage respectfully and professionally on the website, including:

• Treating administration, users, and instructors with respect.
• Engaging in constructive discussions and feedback within course forums or community areas.
• Avoiding offensive language, personal attacks, or inappropriate behavior.

By adhering to this code, users help create a positive learning environment.

Suspension or Termination

PROMPTPRO SERVICES LTD reserves the right to suspend or terminate user accounts for violating prohibited activities or the code of conduct. Serious misconduct may result in permanent account termination without reinstatement. Users will be notified via email of any suspension or termination and provided with instructions on how to resolve the issue if applicable.

For any questions, please contact [email protected].

8.Payments and Fees

Accepted Payment Methods

• The website accepts secure payment methods, including credit and debit cards (Visa and MasterCard). PROMPTPRO SERVICES LTD uses encrypted payment processing services to protect your payment information. Users are responsible for providing valid payment details and ensuring sufficient funds or credit to complete the transaction.

Payment Process

• To purchase a course, users must follow these steps:

1. Select a course from the catalogue.
2. Add the selected course to the shopping cart.
3. Proceed to checkout and fill in personal and payment details.
4. Confirm the order and complete the payment via the secure payment system.

9. Intellectual Property

Ownership of Content

All course materials, including videos, documents, images, and any other content provided on the website, are the intellectual property of the website, its creators, or its licensors. The website retains full ownership of these materials, and users are granted only the limited rights described in these Terms and Conditions.

License to Use Content

By purchasing a course, users are granted a non-exclusive, non-transferable, limited license to access and use the course content for personal, educational purposes only. This license does not allow users to share, copy, modify, or redistribute the content in any way unless authorized in writing by the website or the course instructor. The license ends when the user no longer has access to the course content (e.g., through account termination).

Restrictions on Content Use

Users are prohibited from:

• Copying, downloading, recording, or distributing course materials for commercial purposes or for use outside of personal education.
• Selling or sublicensing the course content.
• Modifying or creating derivative works based on the course materials.
• Using the content in any way that violates the intellectual property rights of the website or any third parties.

10.Privacy and Data Protection

We take your privacy and the protection of your personal data seriously. All matters related to the collection, processing, storage, and use of your personal information are governed by our Privacy Policy. By using this website and our services, you acknowledge and agree to the terms set forth in our Privacy Policy. For detailed information, please review our Privacy Policy, which is available on our website.

11. Disclaimers and Limitation of Liability

Course Content Accuracy

While the website strives to provide high-quality, accurate, and up-to-date course materials, it does not guarantee that all information is error-free or completely accurate. The website and its instructors reserve the right to update or modify course content as needed. Users acknowledge that course content may contain errors or omissions and agree that the website is not responsible for any inaccuracies.

Limitation of Liability

To the maximum extent permitted by law, the website is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the website or its courses, including but not limited to:

• Loss of revenue, data, or business opportunities.
• Technical issues or service interruptions.
• Errors or omissions in course content.

In no event will the liability of PROMPTPRO SERVICES LTDexceed the amount paid by the user for the course in question.

Warranties

The website does not provide any warranties, express or implied, regarding the accuracy, reliability, or completeness of the courses or services offered. The website also disclaims any implied warranties of merchantability or fitness for a particular purpose. Users accept the website and its courses "as is," without any warranties or guarantees of any kind.

12. Governing Law and Dispute Resolution

Applicable Law

These Terms and Conditions shall be governed by the laws of England and Wales. By using the website or purchasing courses, users consent to the jurisdiction of the courts located in England and Wales for any disputes arising from the use of the website and/or the courses.

Dispute Resolution

In the event of a dispute, users agree to attempt informal resolution by contacting customer support via [email protected]. If unresolved, users agree to submit the dispute to binding arbitration or mediation, as determined by the applicable law.

Class Action Waiver

Users agree that any dispute or claim will be resolved individually and not as part of a class action. Users waive their right to participate in any class action, class arbitration, or representative proceeding.

13. Third-Party Links and Services

Third-Party Websites

The website may contain links to third-party websites for user convenience or additional services. These links are provided for informational purposes only. PROMPTPRO SERVICES LTD is not responsible for the content, privacy practices, or terms of any third-party websites. Users access these sites at their own risk. It is recommended to review the terms and privacy policies of external websites.

Third-Party Services

The website may integrate third-party services, such as payment processors (e.g., PayPal, Stripe). Users acknowledge that these services have their own terms and conditions, and PROMPTPRO SERVICES LTD is not responsible for their practices. Users are bound by the terms of those third-party providers when using such services.

14. Changes to the Terms and Conditions

PROMPTPRO SERVICES LTD reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting the updated Terms on the website. It is the user's responsibility to review the Terms periodically to stay informed of updates. Continued use of the website or services after such changes constitutes acceptance of the modified terms.

15. Payouts

Payouts

If applicable, PROMPTPRO SERVICES LTD may offer payouts or commissions to affiliates, partners, or other authorized users. These payouts are made based on specific conditions outlined in the respective agreements with the company. Payments will be processed using the payment method specified by the user or partner.

• Eligibility: Payouts are available only to users or affiliates who meet the requirements set forth in their respective agreements.
• Payment Method: Payments will be made through a secure payment system or bank transfer, as specified in the agreement.
• Payment Schedule: Payouts will be made on a [weekly/monthly] basis, depending on the user’s agreement or activity level.
• Transaction Fees: The company may apply transaction fees for certain types of payouts or withdrawals, which will be clearly communicated to users in advance.

16. Contact Information

For any questions or concerns regarding these Terms and Conditions or the website's services, users can contact customer support using the following methods:

• Email: [email protected]
• Business Address: 20 Wenlock Road, London, England, N1 7GU
• Phone: +447470371982

Go to Home